Excel Hotel London

Call Us : 0208 470 5006

Email : enquiries@excelguesthouse.co.uk

Our Terms & Conditions for Rooms

Please check out our terms and conditions for the rooms .

  Payment Policy

Cash and all major Credit/Debit Cards are our accepted method of payment. Payments can be made on our website via our booking site or in full, in person when you arrive at the hotel. If you choose to make a Credit Card payment, you will be charged a card fee of 3%.

  Deposit Policy

  • 100 percent of the first night may be charged anytime after booking.
  • The total price of the reservation may be charged any time after booking.
  •   Cancellation Policy

  • The standard rooms, if cancelled or modified up to 2 days before date of arrival, no fees will be charged. Refunds cannot be made after this date.
  • Rooms that offer the special room rate, if cancelled, modified later or in case of a no show, 100 percent of the first night will be charged.
  •   Non-Refundable

  • All Triple rooms and Family rooms are non-refundable upon booking. If cancelled, modified or in case of no show, the total price of the reservation will be charged.
  •   Children and Extra Bed Policy

  • All children are welcome.
  • All children under 3 years stay free of charge when using existing beds.
  • There is no capacity for extra beds in the room.
  • The maximum age of children (currently 3) that can stay for free in a room will automatically correspond to the child age set in the room configuration In the room configuration you can specify the amount of children that can stay in the room for free.


  • WiFi is available in the rooms and costs GBP 2 per 24 hours.
  •   Parking

  • Private parking is possible on site (reservation is needed) and costs GBP 5 per day.
  •   Pets

  • Pets are not allowed
  •   Smoking

  • All the rooms are Non Smoking.

      We Offer 24 Hours Reception | Call Anytime For Booking